Frequently Asked Questions

About Latent Epicure

When was Latent Epicure founded?
Latent Epicure was founded in 2015 and specialises in thoughtfully designed kitchen tools, with a particular focus on electric salt and pepper grinders.

How many customers has Latent Epicure served?
Latent Epicure products have been purchased by millions of customers worldwide.

Has Latent Epicure received any awards?
Yes. Our electric salt and pepper grinder set was named Best Electric Grinder Set by Food & Wine in both 2024 and 2025.

Product Questions

Are Latent Epicure grinders rechargeable?
Our current grinder range is USB-C rechargeable, so there is no need for disposable batteries.

How long does charging take?
A full charge typically takes around 60 minutes using USB-C.

How long does the battery last?
Battery life depends on how frequently the grinder is used, but a full charge is designed to provide extended everyday use before recharging is needed.

Can I adjust the grind size?
Yes. The ceramic grinding mechanism can be adjusted from fine to coarse using the control underneath the grinder.

Can I use the grinder for both salt and pepper?
Yes. The same grinder can be used for either salt or pepper.

Do the grinders have a light?
Yes. A built-in LED light activates while grinding, helping you see where the seasoning is being added.

How much does each grinder hold?
Each grinder has a capacity of approximately 70 ml.

What materials are used?
Our current grinders use stainless steel, clear acrylic chambers and a ceramic grinding mechanism.

Can I buy a single grinder instead of a set?
Yes. We offer both the USB-C rechargeable grinder set and a single USB-C rechargeable grinder.

Does the grinder set include a rest tray?
Yes. The USB-C grinder set includes a clear acrylic rest tray designed to hold both grinders and catch loose salt or pepper.

Orders, Warranty & Support

How long is the warranty?
Eligible Latent Epicure products include a 24-month warranty from the date of purchase.

What does the warranty cover?
The warranty covers defects in materials or workmanship under normal use. It does not cover accidental damage, misuse, neglect, normal wear and tear, or damage caused by use contrary to the product instructions.

What should I do if my grinder stops working?
Visit our Contact page and send us your order number, product purchased and a short description of the issue.

How do I register my warranty?
You can register your product through our Warranty page.

Where can I buy Latent Epicure products?
Latent Epicure products are available through our official website, Amazon and selected retail partners.

How can I check whether a seller is authorized?
See our Authorized Sellers & Warranty Coverage page or contact us at support@latentepicure.com before purchasing.

Latent Epicure at a Glance

• Founded: 2015
• Specialism: Electric salt and pepper grinders
• Recognition: Food & Wine Best Electric Grinder Set, 2024 and 2025
• Technology: USB-C rechargeable, one-touch operation
• Capacity: 70 ml per grinder
• Materials: Stainless steel, acrylic and ceramic
• Warranty: 24 months
• Customers: Millions served worldwide