A note about sellers on Amazon.com: Many resellers who sell through Amazon.com are not authorized dealers of Latent Epicure products. When purchasing Latent Epicure products on Amazon.com, it is important to note where the product is being "shipped from and sold by," which is stated clearly in the header for each product.
Please contact us directly before you purchase if you are uncertain
USA (+1) 323 544 5892
UK (+44) 161 298 2815
or send us an email to:
REMINDER: WARRANTIES ARE NON-TRANSFERABLE. SECOND-HAND ITEMS, INCLUDING SALES FROM WEBSITES SUCH AS EBAY AND CRAIGSLIST, ARE NOT COVERED BY A MANUFACTURER'S WARRANTY.
Latent Epicure products are sold worldwide through a network of authorized dealers selected by Latent Epicure. Some of these dealers may have Internet sites on which they are authorized by Latent Epicure to sell a select mix of our products. Latent Epicure dealers have been chosen for their ability to properly represent, sell and, in most cases, service Latent Epicure products. Latent Epicure provides a warranty on products sold only by our authorized dealers.
Unfortunately, Latent Epicure products are sometimes sold by companies that are not authorized to do so. Goods sold by these unauthorized companies are not purchased from Latent Epicure; instead they are acquired from a host of other sources. Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers are not entitled to Latent Epicure warranty coverage. We are using our best efforts (including this warning) to prohibit these companies from taking advantage of consumers, but these practices still exist. We urge you to use diligence when selecting a dealer to make your purchase.
Latent Epicure products sold by unauthorized dealers sometimes are purchased on a secondary "gray" market and can be pirated goods not produced by Latent Epicure, damaged, defective or so-called "B" stock goods, or stolen goods.
BEWARE OF COUNTERFEIT LATENT EPICURE PRODUCTS.
Like many premium goods, Latent Epicure products are being duplicated and sold, usually at drastically reduced prices and diminished quality. These products do not meet Latent Epicure standards and are not covered under Latent Epicure warranty. If you would like to report a suspected counterfeit Latent Epicure product or have questions concerning this issue, please contact Customer Service at firstname.lastname@example.org. We appreciate your help in maintaining the integrity of the Latent Epicure brand.